INTRODUCTION

By using our service (“ArtisNode”) you are agreeing to our terms of service. All usage of our services or affiliated services are subject to the terms of this legal agreement. By (“Us”), (“We”), we are referring to ArtisNode as a whole, including all affiliated services. This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.artisnode.com If you are unsure what our terms mean; please contact us.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by ArtisNode without restriction.

INTELLECTUAL PROPERTY

The Site and its original content, images, graphic, images, videos, features and functionality are owned by Artisnode and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

ACCEPTABLE USE/ILLEGAL ACTIVITY

ArtisNode strives to maintain a high-level of service, and a lot of customers depend on our high standards of quality. As such, we will not provide services to those that are using our services for:

Hacking, which includes, for example penetrating or attempting to access, without authorization, another computer or network. Port scans, stealth scans, and fraudulent credit card "phishing" techniques are also prohibited.

Hosting of files, especially our sold Minecraft Server Files that are under our copyright (if not bought) or other data that infringes on another's copyright or other intellectual property rights.

Spamming, or sending of bulk unsolicited email. We maintain a strict policy on spamming, which includes the sending of unauthorized commercial messages by use of our services, or by maintaining an open SMTP connection. We reserve the right to refuse or terminate service based on reasonable indications that you are engaged in spamming of any sort.

Uploading or linking to any content that violates another's right of publicity or privacy.

Distributing hate speech, or any other content that is obscene, abusing, this could be considered libelous and defamatory.

Hosting, storing, or distributing child pornography. If any such content is found and brought to our attention, the proper law enforcement agencies will be notified.

Child pornography, bestiality, hate speech, scam sites, phishing sites and any other material which is considered to be illegal in United States is strictly prohibited.

Hosting, storing, or distributing pornographic material. This includes sites that may provide links to adult content elsewhere. In addition, our servers and services may not be used for the propagation, distribution, housing, processing, storing or otherwise handling in any way lewd, obscene, or satanic materials.

Content Delivery Network (CDN) streaming on ArtisNode servers or network.

Any sort of file hosting website, including but not limited to, uCloud, ownCloud, YetiShare, Tequila, Dropbox, etc.

Threatening to DDoS and/or DDoSing or Doxing.

Stealing files that do not belong to you, especially stealing copyrighted files

You must agree to all the licenses by services we use (“Pterodactyl”), (“Minecraft”), (“GTA V: CFX”).

If you are doing any of these on your service, your service will be terminated without refund.

TERMINATION OF USE

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and products with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information. If your server is suspended for illegal activity or not paid for by the end user, ArtisNode has the right to the files on that related service.

PAYMENT INFORMATION

Upon creating an account with ArtisNode you agree to make all appropriate payments for the services received, in advance of the time period during duration in which such services are provided. Moreover, unless you notify ArtisNode that you would like to cancel all or any of the services rendered, all services will be billed on an ongoing basis. In addition, as a client of ArtisNode you take full responsibility to make sure that our payment information is always up to date and that all invoices are paid on time. If any invoice is placed into an overdue status it will result in a minimum late fee of 15% and/or potential suspension until account balance has been paid in full. ArtisNode reserves full rights of changing product prices whenever, to whatever price they want, without warning.

INVOICES

Invoices are made 10 days before the due date. Dedicated servers need to be paid / canceled 10 days before the due date. If it is not canceled within its given time, a 25$ fee needs to be paid. If the payment has not been made 10 days before the due date for dedicated servers, the server will be terminated.

SUSPENSIONS, REFUNDS AND CHARGEBACKS

We reserve the right to terminate your account at any time. Should a payment be taken back, via a chargeback or similar, ArtisNode reserves the right to terminate all accounts and services without warning. Suspended Services are services which have not been paid for. We reserve the right to terminate suspended services at any time. You will not be able to access your services or your files until you have paid your due invoice(s). We do not provide backups or your files if a service is suspended and you are not able to pay for it.

Refunds are only given out if billing finds valid reason such as service interruption caused by ArtisNode, we usually only give refunds within the first 24 hours ( Dedicated servers / custom deals not included ), if you did not request one within that time we will not provide you with a refund. Speak with Billing/Support to claim the refund. Over-payments or funds added to accounts are not refundable. Subscriptions are not refundable. "Accidental purchases" are not refundable. You expressly agree that your use of, or inability to use, the service is at your sole risk -- refunds for not knowing how to use something is not acceptable. No refunds will be provided for the remainder of the billing cycle if you decide to issue a cancellation request for a product and/or service.

LIABILITIES

ArtisNode is not liable for any damages, including but not limited to downtime or data loss suffered by the client through the use of our services and products.

FAIR AND ACCEPTABLE USAGE

Acceptable usage: We have a Hard limit of 50 GB for Minecraft Hosting. We will email you with the details, and which files are too big and must be removed. If we do see a non-server related file it will be deleted without warning or refund. If a server is running 80-100% of CPU or RAM, ArtisNode has the right to restart/stop it or suspend it, as it affects others on the node. If this issue continues and the server owner refuses to fix the issue staff reserve the right to intervene if needed, including but not limited to stopping, suspending, terminating or cancelling the server. Backup plugins are not allowed if they are backing up the entire server as it usually leads to violation of this policy.

SUPPORT

We have multiple Support Methods such as Discord, Tickets, Live chat and Twitter. The only official Support Method for Billing and Security issues is tickets on the website.

CHANGES TO THIS AGREEMENT

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service. Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately. If you have any questions about this Agreement, please contact us.

COPYRIGHT

All contents (including our Server Files) of the www.artisnode.com website are Copyright © 2020 ArtisNode and/or its suppliers, affiliates and partners. All rights reserved.